What is the first thing you do when you need to choose Oracle NetSuite partner? What about when you decide it’s time to change the way you manage your financials? Or even you need to know the price of the NetSuite license?

My guess, you turn to Oracle,
asking them to grab a technical consultant to work closely on your requirements.
But did you know that successful NetSuite implementations need yourself to carefully choose your NetSuite consultant? the truth is no one understands your business like you do! No one will choose the perfect implementation partner like you do!

In this quick guide, you’ll discover a defined criterion to qualify and score the existing NetSuite partners – Choosing the perfect fit Oracle NetSuite partner .

 

1. Keep in mind that Business advisory comes first.

In all my time at Azdan business analytics, I found one concept consistently misunderstood by many clients, they don’t know the differences between strategy, operations, and implementation. they say that the business advisors is the same as implementation consultants.

Business advisory work refers to helping senior executives determine the overall direction in which they will take the business. Their main task is to model and document your business process such as your lead to order cycle, financials record to report, marketing to ROI, purchase to pay,…etc. You can know more about business process modeling here

After ensuring that the process is well defined. Here come the technology and software part. The implementation consultants implement and automate what the business advisors had documented.

 

2. You have to see your requirements in a live demo before paying a penny.

Your Oracle NetSuite demonstration must be relevant to all your business cycles. For example, there is a big difference between demonstrating a discrete manufacturing functionality such as producing furniture or electronics assembly to a process manufacturing that manufactures a product from ingredients such as chemical or food processing industry.

Don’t leave your demo to conversations with Oracle sales reps (they are seeking commissions at the end). It’s too important to list all your requirements by writing them down and ask the representative to answer them all on Oracle NetSuite. I recommend also to watch multiple partners demos and shortlist them at the end.

Feel free to request a free demo from our NetSuite consultants

 

3. Educate yourself and your team about NetSuite basics.

NetSuite is very easy and simple to use. You can educate yourself and your team on NetSuite basics. So, when you sit with any of the implementation consultants, you are well aware of the NetSuite features, tools, and implementation methods.

I don’t say you must be a super certified NetSuite consultant, Definitely No!. You just need to be at a good basic level of understanding so you can easily communicate with sales reps, consultant, and implementation partners.

You can start learning by reading our implementation guide,10 mins reading. After you finish it, head directly to NetSuite educational resources to read specific datasheets that target your industry.

Feel free to discuss with your implementation partner about what you have learned. And to make sure that he can implement those features without any challenges.

 

4. Ask the NetSuite partner to show you similar projects and case studies

From the previous experience with teams who are interested in NetSuite. We found that these teams are more inductive than deductive reasoners, which means that they need to know NetSuite better from examples than from boring sales pitchs. The use of case studies can, therefore, be a very effective technique to answer all your requirements.

What else you need to know rather than your top competitor is running their business successfully implementation. this evidence is worth thousands of meetings and demonstration. Ask your NetSuite solution provider to reveal his customer success stories as we did here. And you have to communicate directly with those project owners to make sure yourself from the results.

 

5. Evaluate and score your shortlisted NetSuite implementation partners

You are now well educated by getting exposed to the basics of Oracle NetSuite, and you realized the importance of the business process modeling prior to implementation. you are confident now to shortlist the partners on stage whom demonstrated the solution for your team.

Let’s move to the final step, you need to score each partner on stage. We strongly recommend to list down all your targets and give them weighted goals. You assign a weighted goal percentage to each individual goal to determine its importance relative to other goals at the same level.

 

For example, the partner’s localization experience is slightly more important than the integration with current system experience. So, you will give the localization experience  90% of goal and the integration 85% of goal.

 

Check this table as an example to your partner scoring exercise:

Goal Weight
Goals to support your transformation
Partner A
Partner B
Score (A)
1 to 10
Weighted Score
(A)
Score (B)
1 to 10
Weighted Score
(B)
90%
specific Industry experience
6/10
5.4
80%
financial management experience
7.5/10
6
80%
 Business Process Modelling
9.5/10
7.6
70%
Data migration and integration
8/10
5.6
60%
Multidimensional Org. Chart
3/10
1.8
90%
Have localization  experience
5/10
4.5
80%
Have strong project management
8.5/10
6.8
100%
Clear Implementation Method
7/10
7
70%
Flexible payment method
6/10
4.2
Total partner score
48.9

Goal Weight: means what is the importance of each target to your organization?

Goals: Add the relevant goals that fit your organization, and remove the unnecessary ones

Score: give each partner score from 1 to 10 to each goal

Weighted Goal: It is the goal weight times the score, for example (90% * 6= 5.4)

 

Conclusion:

There are thousands of so-called NetSuite consultants out there. But the truth is no one understands your business like you do! No one will take the perfect decision as you do!

It’s very difficult to figure out the best NetSuite partner out of the many available partners, and that’s something we’ve experienced first-hand. The good news is this simple guide will help you choose the suitable NetSuite partner that makes the best sense for your organization and your special needs.